Online Bookings

This page provides information on how to use Chirozone’s Online Booking System, which allows you to:

• Search for available appointments – no login/registration required
• Book and pay for new appointments – login/registration required before you can book
• View and manage existing appointments – including cancellation with a minimum of 24 hours’ notice
• View and manage your Contact Details
• Send a Message to the clinic

Registration

New and existing patients must register before they can log in – it only takes a few minutes.

• New patients who have not visited Chirozone before can register and book their first appointment.
• Existing patients who have not used the online booking system before will need to register for access.
  • We attempt to match your registration details to your existing patient record, so please use the same details as before.
  • If we can’t find a match, please call our reception team, and we’ll activate your Online Diary access manually.
  • Once activated, you can use the Forgotten password link to generate a new password.

Logging In

• Existing Patients who have already registered can login using their email address and password
• If you’ve forgotten your password, please use the Forgotten password link.

Booking Appointments

Search for appointments before you log in from Book an Appointment or log into the Online Diary to make new and manage existing appointments.

Please be aware of our Cancellation Policy, as 24 hours’ notice is required for all cancellations.

To search for available appointments:

• Start by selecting the Appointment Type, then follow the guidance below:
  • Chiropractic
    • Select Chiropractic Initial Consultation if you’re a new patient and have not yet received Chiropractic care at Chirozone.
      Your Initial Consultation includes an assessment and appropriate physical examination, a report of findings and a treatment plan.
      Where Chiropractic care is appropriate, your chiropractor will often start treatment at the end of your Initial Consultation at no extra cost.
      Read what to expect at your First Visit for more information.
    • Select Chiropractic Reassessment if you are an existing Chirozone patient, and your last treatment was more than 12 months ago.
      You can check your treatment history in the Appointments section of the online diary.
    • Select Chiropractic Treatment if you’ve been treated at Chirozone in the last 12 months.
  • Massage and Reflexology
    • Select the appropriate treatment (Acupressure/Massage/Reflexology) and Duration from the list – e.g. Massage-30-min
    • If you are visiting Tracey for the first time, please add “New Massage/Reflexology Patient” to the Appointment Notes.
• Select a Practitioner,  Date and Time and review Your Selection

To confirm your appointment:

• You will need to Login, or Register before you can confirm and pay for your appointment, and will receive an appointment booking confirmation message by email.
• This email includes essential information on which forms must be completed before your appointment.

Payment and Cancellations

• Once confirmed, you can securely pay for appointments by card through our trusted payment service provider.
• If you cancel an appointment which was booked online, we will raise a Credit Note, which can be used to pay for your next appointment.
• If you prefer a refund, simply contact the reception team, who will gladly help.

Treatment Costs

• Costs shown in the Online Diary are the standard price for the selected treatment.
• Patients who pay a concessionary price – e.g. Child/Student –  will have the appropriate concession applied when they pay at reception.